All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
To return an item, please email customer service at [email protected] to obtain an Return Merchandise and Completed workbook/audit documentation demonstrating implementation and identified recoverables under the guarantee terms. , then
Attn: Returns
After receiving your return and inspecting the condition of your item, we will process your return seven (7) days from the receipt of your item to process your return Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Please Note
● Refund requests for digital products must be submitted within 30 days of purchase and require proof of completion of all included audit materials and worksheets. Refund eligibility applies only if the customer is unable to identify at least $500 in recoverable annual revenue opportunities through the completed diagnostic process.
● Because products are delivered digitally, no physical return shipment is required.
● Refunds are reviewed on a case-by-case basis and may be denied if required materials are incomplete or missing.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
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